Frequently Asked Questions

Miscellaneous

​What is your refund policy?


Generally, most of these types of services do not have refunds. Payment will be only be provided back to you if the service is not completed.
What forms of payment do you take?
At this time, Paypal is the only form of payment taken. You can pay by credit card without having an account with Paypal.




Is payment expected before or after the service is completed?


Payment will be expected prior to any service and during the booking process.




What if I need to cancel?


If you need to cancel your appointment, please inform me within 24 hours of the booked time. I understand emergencies do happen and I wish to work with you, so please email me as soon as you know you will be missing your appointment. I will work with you to reschedule, however if you cancel completely, understand that I will charge a missed appointment fee of $20 for any cancelled less than 24 hours. Thank you for your understanding.